At CTLAH Holdings LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services.

Information We Collect

We may collect personal information from you when you voluntarily submit it to us, such as when you fill out a contact form, sign up for our newsletter, or create an account on our platform. The types of personal information we may collect include your name, email address, phone number, and any other information you choose to provide.

How We Use Your Information

We use the information we collect from you to provide and improve our services, communicate with you, and respond to your inquiries and requests. We may also use your information to send you promotional materials, updates, and other communications related to our services, unless you opt out of receiving such communications.

REQUIRED NON-SHARING CLAUSE

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, SMS delivery platforms, and CRM providers, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.If you provide your mobile phone number and consent to receive SMS messages, we may send transactional or informational messages such as appointment confirmations, reminders, service updates, and responses to inquiries.

SMS Communications

Marketing or promotional messages are sent only to users who have explicitly opted in. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP, or reply HELP for assistance.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your browsing behavior and preferences. This information helps us improve our website and provide a better user experience. You can choose to disable cookies through your browser settings, but please note that certain features of our website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by CTLAH Holdings LLC. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under the age of 13, please contact us immediately, and we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Policy, please refrain from using our website and services.